OBJECTIVE:
Microsoft Certified Trainer (MCT), Microsoft Certified Systems Engineer (MCSE), and A+ Certified Technician with a unique blend of business management, information technology, and computer hardware skills and experience. Six years of experience in the computer industry, with proficiency in hardware diagnostics and user training. Recognized as an accomplished technical consultant, skilled at providing effective technical instruction and coordinating training programs. Adept at conveying even the most technical and complex information to students at all levels. Keep up-to-date with changes in technology through continuing education and training.


EXPERIENCE:

9/1998 - Present
Action Technical Trainers
Philadelphia, PA

Industry: Consulting Services
Technical Trainer
Conduct NT training in classes with 8-15 students. Key Achievements:

- Prepared course materials and taught Windows NT 4.0 Core Technologies and Administration, Windows NT 4.0 Server and Enterprise Implementation, and Windows 98 Administration.

- Configured classroom network and conducted troubleshooting on various computer hardware and network cabling issues related to classroom set up.

- Provided advanced students with supplemental reference material and consulting on NT Domain design.


8/1995 - 9/1998
ABC Consulting
Philadelphia, PA

Industry: Consulting Services

President / Technical Trainer

Provided leadership to company that offers computer training, installation, and support services. Maintained oversight for fiscal controls, staffing, sales and marketing, procurement, inventory management, account development, and all customer support functions. Designed, installed, troubleshot, and repaired peer-to-peer networks and hubs. Key Achievements:

- Launched successful educational division, developing curricula and teaching application courses such as Word, Excel, and Windows 95/98. Taught approximately 100 students per year.

- Contracted with Business Management Initiatives to implement educational projects using computerized distance learning technology, conference calls, and computer bulletin boards.

- Conceptualized and instituted a virtual club that enhanced communication and demonstrated the power of technology to rural workers. Developed Web-based pilot program for technological training.


EDUCATION:
ACE Learning
US-PA-Philadelphia

Certification
Microsoft Certified Systems Engineer [MCSE]
ACE Learning
US-PA-Philadelphia

Certification
Microsoft Certified Trainer [MCT]
ACE Learning
US-PA-Philadelphia
Certification
A+ Certified Technician


5/1996
ACE College
US-PA-Philadelphia
Bachelor's Degree
Bachelors Degree in Computer Information Systems